General terms and conditions for using the website www.stonehardpremier.com

Identification of Stonehard Ltd.

Art. 1. (1) Art. 1. (1) "Stonehard" EOOD is a company registered in the Commercial Register and the Register of Non-Profit Legal Entities at the Registry Agency with UIC 203905751, with registered office and management: Sofia, 51G "Cherni Vrah" Blvd., Realtons Place office building, 7th floor, tel.: +359 2 404 97 34; email address: [email protected]

Art. 1. (2) In these general terms and conditions, Stonehard EOOD will be referred to for brevity as Stonehard or Consultant.

Rules for using the website www.stonehardpremier.com

Art. 2. (1) The rules for using the website www.stonehardpremier.com cover general terms and policies - for confidentiality, for provision of services, for unsolicited commercial communications, for awarding orders and prices of the offered services, for measures against money laundering, for cookies, for intellectual property rights and for liability in case of non-compliance with these policies, all together governing the relations between Stonehard, on the one hand, and on the other hand - the Users visiting the domain of the website www.stonehardpremier.com

Art. 2. (2) Before using the information and commercial services offered by Stonehard, you should familiarize yourself with the rules for using the website www.stonehardpremier.com. Each User who has agreed to the general terms and conditions of the website is obliged to comply with them and exercise all rights provided for in them.

Privacy Policy

Art. 3. (1) Stonehard Ltd. has the necessary authorization to work with the personal data provided by you and information that is associated with and can identify a specific person, and which we collect from and for you through the Consultant services and within the framework of the Consultant's activities. Such information ("Personal Data") is processed in accordance with the terms of this Privacy Policy.

Art. 3. (2) This Privacy Policy applies to all users, including those who use the Consultant's services without being registered or subscribed to a Consultant's service, as well as those who have registered or subscribed to Consultant's services.

Art. 3. (3) The Consultant's services are not intended for persons under 18 years of age and personal data is not purposefully collected from such persons.

Art. 4. According to the applicable provisions of Regulation No. 2016/679 (EU), personal data are defined as:

"Any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

Art. 5. (1) Stonehard collects: registration information; information necessary to conclude a contract; information that you have allowed social media to share with the Consultant; information about the activity when you access or interact with a Consultant service.

a) Registration Information is the information you provide to register for a service, services or access to special information of the Consultant, to create your profile on our site, to subscribe to a newsletter or to submit an inquiry. Registration Information may include – first name, last name, last name, email address, telephone number, permanent address, country, Unified Civil Number (UGN), ID card number, professional activities, place of work, investment intentions, password chosen by you to access your personal profile on the Consultant’s electronic website.

b) Information necessary for concluding a contract is that which consists of your identification data and serves to verify your identity when entering into contractual relations, which may include - name, surname, family name, unique citizen number (PIN), ID card number and details of an identity document, correspondence address and permanent address, as well as certain categories of special data such as family status.

c) Social Media Information. If you access a Consultant service through a social media service or connect a Consultant service to a social media service, the information that Consultant collects may also include a user ID or username associated with that social media service, any information or content that you have consented to be shared by the social media service with us, including a profile picture, email address, and any other data that you have made publicly available in connection with that service.

d) Activity Information. When you access or interact with the Consultant Services, we may collect information about those visits. Cookies and other similar technologies may also be used to collect and store information about your use of the Consultant Services, such as the pages you have visited, content you have viewed, search queries you have made, and offers and advertisements you have seen, which information may include information about you such as: IP address; location, browser type, device data. For more information, please see our Cookie Policy.

Art. 5. (2) Stonehard does not collect in any way data such as: financial information; information concerning sensitive personal data related to origin; political, religious and other beliefs; health status; criminal history; participation in trade union and political organizations; sexual orientation.

Art. 5. (3) The Consultant's Services may also be linked to websites operated by unrelated companies and may include advertisements or offer content, functionalities or applications developed and maintained by unrelated companies. The Consultant is not responsible for the privacy practices of such unrelated companies.

Art. 6. (1) The data that the Consultant collects from and for the Users are used to provide services by evaluating, analyzing and improving these services, in accordance with your expectations and interests; we increase the level of your satisfaction when using our services, as well as providing you with content that is appropriate and interesting to you. Our goal is to offer you quality customer service, to communicate with you and respond to your inquiries; with your prior consent, to send you (by e-mail, SMS, telephone, instant messaging applications, chat and social media) offers, promotions, news, articles, market analyses, statistical information and other marketing and informational messages related to the Consultant's services, services/products of related parties and/or partner organizations operating in the field of real estate business, including companies from the STOYANOV ENTERPRISES corporate group and branded or co-branded services and functions carried out jointly with a partner organization or related party. With your prior consent, we send you marketing messages tailored to your individual interests and searches, via electronic messages via email, SMS or instant communication applications (Viber, WhatsApp and similar).

Art. 6. (2) Stonehard may use anonymized information or information that no longer allows Users to be identified directly or indirectly as a specific individual, for any purpose or for sharing with third parties.

Art. 7. (1) The processing of personal data is necessary for the provision of the services performed by the Consultant; in connection with the applicable legislation, insofar as it imposes an obligation on Stonehard to store such data; on the basis of the legitimate interests of the Consultant and its contractors to carry out economic activity, insofar as the processing of personal data is carried out within the framework of what is strictly necessary for the performance of such economic activity.

Art. 7. (2) Each User has the right to withdraw his/her consent to the processing of personal data at any time by sending a message to the e-mail address specified below.

Art. 8. Personal data shall be processed both by automatic means and manually and shall be protected by appropriate security measures, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purpose of the processing. The Consultant shall implement appropriate administrative, technical, personnel and physical measures to protect the personal data it holds against loss, theft and unauthorised use, disclosure or modification.

Art. 9. The Consultant may share personal data of a User for the purposes of this Privacy Policy with the following categories of recipients located within the European Union or outside the European Union, in accordance with and subject to the restrictions provided for in the provisions of this section:

a) Third party service providers to whom processing activities have been assigned and who are duly appointed as personal data processors, when required by applicable law, providers of services ancillary to or supporting the Consultant's services and, in this context, persons providing IT services, experts, consultants, lawyers and advocates, construction contractors in whose facilities the User is interested in purchasing property or investing his own funds through an investment scheme of his choice;

b) Related parties in their capacity as controllers or processors of personal data;

c) Competent authorities with a view to compliance with applicable legislation;

Art. 10. Personal data will not be transferred abroad without the informed consent of the User.

Art. 11. (1) Every User has the right at any time to:

- receive confirmation as to whether or not his/her personal data exists, be informed about the content and source, as well as check the accuracy and request correction, updating or amendment;

- request the deletion, anonymization or restriction of the processing of personal data processed in violation of applicable law;

- object at any time to the processing of personal data on lawful grounds.

Art. 11. (2) The user may send his request to the email address specified below. In his request, he should include his email address, first name, last name, family name, address on his ID card and telephone number, as well as clearly indicate what information he wishes to receive, change, update, hide or delete.

Art. 11. (3) The user may withdraw his consent in relation to:

- Receive electronic communications sent by us. If you no longer wish to receive future promotional and marketing emails from us, you may opt out of receiving such emails by following the unsubscribe instructions in our communications. You may also send such a request to [email protected].

- Sharing of personal information by the Consultant with our affiliates for their marketing purposes: If the User prefers that the Consultant not share his/her personal information in the future with our affiliates for their direct marketing purposes, he/she may refuse such sharing by sending a request to the email address specified in the Privacy Policy or to [email protected].

Art. 12. Stonehard will retain personal data for the period necessary to fulfill the purposes for which the data was collected, as described in this Privacy Policy. At the end of the retention period, the personal data will be either deleted, anonymized, or aggregated.

Art. 13. Stonehard has the right to amend or update this Privacy Policy for any reason (including, but not limited to, changes in applicable legislation and clarifications, instructions, decisions, opinions and orders related to such applicable legislation. Any changes to this Privacy Policy will be announced in advance by publishing on the Consultant's current website www.stonehardpremier.com.

Read more about our personal data protection policy on the page Personal data protection and confidentiality policy.

“Cookies” (“Cookies”)

Art. 14. A “Cookie” is a text string of characters that is transferred from the site to the browser of the respective User's device, it is stored as a file on this device and is used to identify and remember the IP address from which the site is visited.

Art. 15. Cookies allow the website to identify its Users and, if possible, to display pages tailored to the specific User. Thanks to cookies, the website can recognize Users and distinguish them from each other.

Art. 16. In case a User of the site prefers not to receive cookies, he can set his browser to warn him before accepting cookies or completely disable their reception on his browser. Read more about Cookies on the "Cookies Policy" page.

Services provided

Art. 17. The Consultant provides brokerage services in the purchase and sale of real estate for investment purposes and related consulting activities between Users and Construction Developers, whose offers are publicly advertised on the website www.stonehardpremier.com, as well as offers that are not available in the public domain and are offered to Users by the Consultant only through personal and direct communication in writing or orally.

Art. 18. The website www.stonehardpremier.com offers a catalog of offers for the sale of real estate, offering the opportunity to realize a profitable investment, under certain conditions, which are indicated on the site and/or are provided to the User by the Consultant only in personal and direct communication in written or oral form. The offers are prepared based on data provided by construction contractors, sellers or other third parties, who are in a cooperative relationship with Stonehard.

Art. 19. The Consultant shall be obliged to settle all relations in connection with the services provided by him by signing a separate written contract with the User, according to the type of service provided and the individual agreements with each individual counterparty. By signing such a contract, each User undertakes to Stonehard for the implementation of a transaction for the purchase and sale of real estate and financing the purchase through his own or borrowed financial resources. In addition, the User undertakes to pay the Consultant the remuneration agreed in each specific case for the provided consulting services, according to the contract for the provided services signed between the Consultant and the User.

Procurement and contracting

Art. 20. In order to use the brokerage services offered by Stonehard and to familiarize themselves with the available real estate base, Users use the website www.stonehardpremier.com, and in certain cases they receive detailed information only through personal and direct communication with the Consultant, in written or oral form.

Art. 21. A separate contract shall be concluded between the User, in his capacity as the Client, and the Consultant, in his capacity as the Contractor, for the assignment and performance of each service provided by Stonehard. The contract shall enter into force from the moment of its signing and the terms and conditions agreed upon therein shall be binding on the parties who signed them for the duration of its validity.

Art. 22. All contracts, agreements and annexes to contracts and agreements, as well as all protocols, receipts and declarations are drawn up in accordance with the regulatory requirements of the legislation, in accordance with the will of the parties, contain the requisites usually imposed in practice and are consistent with the internal organization, activities and acts of the Consultant, under the conditions of complete confidentiality of the data provided and in compliance with the Personal Data Protection Policy implemented by Stonehard.

Prices of the offered properties and terms for financing the transactions

Art. 23. (1) The prices of the properties offered on this site are those indicated by construction contractors, sellers or other third parties who are in contractual relations with the Consultant.

Art. 23. (2) The prices of the offered properties are indicated as a rule in euros, unless another currency is explicitly specified. As a rule, the prices include value added tax (VAT), unless the offer explicitly states otherwise. In the event that the price does not include VAT, this should be explicitly stated in the offer in a clear manner.

Art. 23. (3) The Consultant has the right to change the prices announced on the site or in direct correspondence in the offers for the offered real estate, and these changes will not affect already concluded contracts, unless it is agreed in the specific contract that in the event of a change in the price, the amount of the commission fee payable by the User to the Consultant shall also change proportionally.

Anti-money laundering measures

Art. 24. The Consultant has approved Internal Rules for the Control and Prevention of Money Laundering and the Financing of Terrorism, in its capacity as a person obligated under Art. 3, para. 2, item 29 of the Anti-Money Laundering and Financing of Terrorism Act.

Art. 25. (1) When establishing contractual relations by assigning the Consultant to perform the services provided by him, he is obliged to identify, within the meaning of the MLIA, each User, a party to a transaction. The User shall complete and sign a declaration under Art. 4, para. 7 and Art. 6, para. 5, item 3 of the Law on Measures against Money Laundering, according to a template approved with the approval of the Internal Rules under the previous paragraph of this Article. It is mandatory to complete a declaration of origin of funds by the User when establishing commercial or professional relations, including when opening an account, as well as when performing a transaction or concluding a transaction in value of and over BGN 30,000 or their equivalent in foreign currency, as well as when performing a transaction or concluding a transaction in cash in value of and over BGN 10,000 or their equivalent in foreign currency.

Art. 25. (2) A declaration of origin of funds shall also be completed in cases of carrying out more than one operation or transaction, which individually do not exceed BGN 30,000 or its equivalent in foreign currency, respectively BGN 10,000 or its equivalent in foreign currency, but there is evidence that the operations or transactions are related.

Unsolicited electronic messages

Art. 26. Commercial communications within the meaning of the Electronic Commerce Act are advertising or other communications presenting the services of a person carrying out commercial or craft activities, or exercising a regulated profession. As a company carrying out commercial activities, Stonehard has the legal right to send unsolicited commercial communications to Users of the website www.stonehardpremier.com, representing offers and advertisements, newsletters, messages via instant communication applications and responses to inquiries in written or oral form. By accepting these General Terms and Conditions of the website www.stonehardpremier.com, posted on this website, Users agree to receive unsolicited commercial communications from the Consultant.

Art. 27. Each User may electronically send a written refusal to receive unsolicited commercial communications to Stonehard and will be deleted from the list of recipients of these communications. He must also notify the Consultant if he does not wish his data to be used for direct marketing purposes.

Intellectual property

Art. 28. (1) The object of protection under the Copyright and Related Rights Act is all intellectual property rights on the available databases located on the Consultant's website, and they may not be used in violation of the current legislation. In the event that the site contains intellectual property of another person who has transferred the right of use to Stonehard, this person must be indicated as the holder of the specific intellectual property right.

Art. 28. (2) The right of access of Users to the Consultant's website does not include the right to use, copy or reproduce information constituting an object of intellectual property, unless it concerns information of insignificant volume, intended for personal use for non-commercial purposes, which in no way harms the legitimate interests of the authors or other holders of intellectual property rights.

Art. 28. (3) In the event of a violation of intellectual property rights, the Consultant shall have the right to seek compensation for all direct and indirect damages caused to him in full.

Art. 28. (4) When using the access granted to them by Stonehard, Users are obliged to comply with these General Terms and Conditions, Bulgarian legislation, Internet ethics, the rules of morality and good manners; not to harm the good name of another and not to call for a violent change of the constitutionally established order, to commit a crime, to violence against the person or to incite racial, national, ethnic or religious enmity, not to preach fascist or other anti-democratic ideology, not to violate other people's property or non-property rights, including intellectual property rights; to immediately notify the Consultant of any case of a committed or discovered violation; not to thwart the identification procedure of another User; not to access beyond the granted one, not to harm or impede the availability, reliability or quality of the granted access, as well as not to use it in a manner that causes refusal to use it; not to extract by technical means or in a technical manner information resources or parts of information resources belonging to the databases located on the Consultant's website and thus not to create their own database in electronic or other form; not to impersonate another person or otherwise mislead third parties regarding their identity or affiliation with a particular group of people; not to commit malicious acts within the meaning of these General Terms and Conditions.

Art. 28. (5) Except in cases where it is expressly agreed, Users do not have the right to reproduce, modify, delete, publish, distribute and otherwise disclose the information resources published on the Stonehard website.

Art. 29. Stonehard has the right to deactivate or delete a User's user profile in the event that the latter violates an intellectual property right on the elements contained on its website - objects of intellectual property.

Responsibility and Disclaimer

Art. 30. (1) The Consultant maintains appropriate technical and organizational measures and ensures the protection of the personal data of its Users by processing such data in accordance with Regulation No. 2016/679 (EU).

Art. 30. (2) If necessary, the personal data protection measures shall be reviewed and updated by Stonehard, and the changes shall be reflected on the website www.stonehardpremier.com

Art. 31. (1) The Consultant is not liable for technical malfunctions, the causes of which are not within the scope of responsibility of the Consultant himself or were caused by force majeure circumstances. Stonehard does not guarantee unhindered access to the site and may perform technical maintenance in a freely selectable time period.

Art. 31. (2) Stonehard is not liable in the event that virus content or other damaging components are found on the site's server.

Art. 32. (1) This site may contain links to other sites, provided for the convenience and information of Users and they should be used at the personal responsibility of the particular User. The content of these sites is not related to the Consultant and the same is not responsible for their content, regardless of whether it is in partnership with their owners.

Art. 32. (2) A Consultant shall not be liable for damages to Users of the website for damages resulting from an error or defect in the use of the site, a computer virus or theft resulting from the use of the site or a link to another site through the website.

Art. 32. (3) In case of systematic violations of the general terms and conditions for use of the website by a User who has accepted them, the Consultant has the right to prohibit access to its website from the device, e-mail and IP address of the violator.

Art. 32. (4) Stonehard is not responsible for offensive or illegal behavior of other users of the site or third parties.

Art. 32. (5) Users of the website www.stonehardpremier.com undertake, by their conduct while using the Consultant's website, to protect its employees, directors and partners from encroachments and damages and to prevent the causing of such.

Additional terms and conditions

Art. 33. The Consultant has the right to change at any time and at its discretion unilaterally the General Terms and Conditions for the use of its website in the event of legislative changes; introduction of new rules, the need for which has arisen in the practice of the Consultant; the need to improve the quality of the services provided by the Consultant. All changes will be posted on the official website of the website and come into force from the day of their publication there, and from that moment it is also considered that all Users are familiar with the changes made in this way. It is the obligation of the Users to check the General Terms and Conditions periodically for updates.

Art. 34. All issues not settled by the general terms and conditions shall be settled in accordance with the current legislation of the Republic of Bulgaria. The Bulgarian court shall have jurisdiction in the event of a dispute. In the event that certain clauses of these general terms and conditions, relating to the contracts or annexes thereto, governing the relations between the Users and the Consultant, are or are declared null and void, this shall not affect the validity of the contract in its remaining part or of the contract as a whole. The invalid clauses shall be replaced by both parties with other valid ones, corresponding to the meaning and purpose of the contractual provisions. In the event of failure to reach an agreement on their content, legal provisions governing similar relations shall apply by analogy.

Additional information

For any questions and if you need additional information regarding these General Rules for using the website www.stonehardpremier.com, please send a letter detailing your questions to our email: [email protected].

In the letter, please clearly state your name and surname, as well as your contact details where you would like us to respond to you - your email address and your mobile phone number. Your questions will be referred to our Legal Advisor, who will respond to you within 7 business days using the contact details you provided.